What is MSpace?
MSpace is a digital platform that connects businesses, artisans, service professionals, and customers for business discovery, service enquiries, communication, bookings, and stronger customer relationships.
Clear answers about discovering businesses, connecting with professionals, managing bookings, using service tools, and growing your presence on MSpace.
For a specific booking or account issue, email support@mspace.app with the account email, screenshots, and a short description.
MSpace is a digital platform that connects businesses, artisans, service professionals, and customers for business discovery, service enquiries, communication, bookings, and stronger customer relationships.
Use the app search, category chips, location-based discovery, or job posting flow. Compare the provider's category, description, service area, ratings, reviews, and profile completeness before contacting them.
Yes. The app supports messaging so clients and providers can confirm scope, price expectations, time, materials, and location details before the booking moves forward.
Where payment is used, the app can open a secure checkout and track payment status. Some flows support funds being held until work is complete and release is confirmed. Follow the payment instructions shown inside your booking.
MSpace may earn from marketplace features such as promoted visibility, premium tools, or transaction-related services where enabled. The exact options can vary by app release and user type.
The booking can be marked complete, payment release may be available where escrow-style payment was used, and the client can leave a review.
Eligible bookings can open a dispute in the app. Users should provide messages, photos, payment details, and a clear explanation so the issue can be reviewed.
Yes. Artisans and service businesses can create profiles, add service categories, describe skills and coverage areas, receive requests, and manage bookings.
Cancellation depends on the booking status and payment status. The app blocks normal cancellation after payment is secured in some flows, so users should resolve paid-job issues through the available completion, release, refund, or dispute tools.
MSpace is built for Nigerian users, but provider availability depends on who has joined and completed useful profiles in each area. Do not assume every city has active providers for every category.
Email support@mspace.app for support, privacy requests, abuse reports, or account questions. Include screenshots and account details when reporting a booking or profile issue.