General support
For onboarding help, booking issues, public profile questions, or app problems, contact the main support inbox. This is the best first step for most customer and artisan questions.
Use this page for general support, privacy requests, account issues, abuse reports, and business questions. If you are reporting a problem with a listing, message, or review, include the profile name, screenshots, and the email tied to your account so the issue can be investigated faster.
For onboarding help, booking issues, public profile questions, or app problems, contact the main support inbox. This is the best first step for most customer and artisan questions.
Use the support inbox for privacy questions, data requests, or help locating the account deletion flow. If your request is sensitive and you want a direct publisher contact, use the alternate email below.
If you believe a public profile, review, image, or message is misleading or unsafe, send a report with enough context for verification. Include links when possible and describe what happened, when it happened, and which account was affected.